1. How an order is formed
- Select Trophy Boosting or a Day-Based plan and review the service description, limitations and displayed total price.
- Open checkout and enter your order email.
- Review the Purchase Information, Service Terms, Refunds & Cancellations Policy and Privacy Notice.
- Confirm the terms and, where requested, your choice regarding early performance before a statutory cooling-off period expires.
- Select the payment method. Continuing with a payment button places an order with a payment obligation.
- After payment confirmation, the order is created and the private Customer Control link is provided or sent to the order email.
2. Correcting input errors
Before payment, you can close checkout, change the selected plan or trophy amount, turn optional streaming on or off, and correct the order email. The selected service and total are displayed again before payment.
3. Contract and transaction records
BS Booster keeps records reasonably needed to evidence the transaction, including the policy version and checkout confirmations, for operational, dispute, accounting and legal purposes. Retention periods vary according to the type of record and applicable law. Customers may request relevant order records subject to identity verification and lawful retention limits.
4. Privacy
Personal information is handled under the Privacy Notice. Where consent is required for a particular activity, it is requested separately from acceptance of the purchase terms.
5. Complaints and dispute resolution
Contact support first for operational, delivery or billing issues. Consumers retain any non-waivable right to use competent courts, regulators, payment-dispute channels or other redress mechanisms available under the law that applies to them.